Shipping policy

SHIPPING & FULFILLMENT POLICY

Thank you for visiting and shopping at with us. Below you will find the terms and conditions that constitute our Shipping Policy.

1. Processing and Fulfillment Times

Standard In-Stock Merch:  All orders for standard, in-stock items (such as t-shirts, hoodies, CDs, and hats) are processed within **[e.g., 3 to 5 business days]**. Orders are not processed, shipped, or delivered on weekends or holidays.

Pre-Orders: Items marked as "Pre-Order" (such as upcoming album vinyl pressings or limited-edition capsule drops) have estimated shipping dates listed directly on the product description page. 

Combined Orders: If your order contains both in-stock items and pre-order items, your entire order will be held and shipped together once the pre-order item is ready. If you want in-stock items to arrive sooner, please place two separate orders.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur depending on your location and carrier volumes.

Domestic Shipping

-Standard: 3-7 business days — Calculated at checkout
-Expedited: 1-3 business days — Calculated at checkout

3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will become active within 24 hours.

4. Customs, Duties, and Taxes (International Shipping)

We ship worldwide! However, PZ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, duties, etc.).

5. Lost, Stolen, or Damaged Packages

Lost or Stolen: PZ is not liable for any products lost or stolen after they are marked as "Delivered" by the shipping carrier. If your tracking status shows delivery but you cannot find it, please contact your local postal service or courier directly to open an investigation.
Damaged Items: If your order arrives damaged (e.g., warped vinyl, cracked CD jewel cases, torn packaging), please contact our support team at skeeteampz@gmaill.com within 7 days of delivery. Please save all packaging materials and damaged goods, and include photos of the damage in your email so we can file a claim and send a replacement.